SHIPPING OVERVIEW
Shipments are processed Monday through Thursday for Tuesday through Friday delivery, according to the shipping method selected at checkout. Perry's does not ship on Friday, Saturday or Sunday and cannot deliver on Sunday.
To maintain the highest quality, Perry’s steaks and pork chops are individually sealed in air-tight packaging and flash frozen prior to shipment.
Important: Express 2-Day shipping is recommended for rural addresses to ensure the product arrives within the proper time frame and at proper temperature.
Perry’s Steakhouse Steak Knives and Perry’s Signature Steak Seasoning are sold at each Perry’s Steakhouse & Grille location as well as Perry’s Steakhouse Online Market. Additional items are available online only.
Due to the nature of the items sold on Perry's Steakhouse Online Market, returns and exchanges cannot be accepted. Perry's Steakhouse Online Market is not responsible for deliveries that are delayed due to inclement weather or other carrier delays. To ensure the best possible quality and freshness of your order, please be sure to monitor any tracking numbers provided so that you are able to retrieve your package in a timely manner. Perry's is not responsible for the condition of your order after delivery has been confirmed.
SHIPPING RATES
Perry's offers three shipping options within the contiguous United States. Total days to deliver is based on selected shipping method and delivery date. See chart below for detailed shipping schedule.
- $9.99 Standard Shipping (Ground)
- $29.99 Express Shipping (2-Day Air)
- $19.99 Express Shipping (2-Day Air for Orders over $150)
- $49.99 Overnight Shipping (1-Day Air)
*Due to recent shipping carrier delays, 2-Day or Overnight shipping is now required for perishable goods outside of Texas. Ground shipping remains available in Texas based on proximity to our Steakhouse Online market kitchen and commissary. We strive to offer flexibility and convenience to our customers, and will continue to monitor as shipping protocols stabilize and adjust as appropriate.
SHIPPING CARRIERS
We ship with UPS. On the day your order ships, you will receive an email with your package's tracking number. This email will also indicate which carrier is delivering the package.
We deliver within the United States with the exception of Hawaii, Alaska, Puerto Rico, Guam and other U.S. territories. At this time, we are unable to process international orders or deliver to PO and APO/FPO Boxes.
STANDARD SHIPPING
Standard shipping is shipped ground and typically takes 1 to 3 days based on delivery address. Please reference the chart above for the shipping schedule and available shipping options.
EXPRESS SHIPPING
Express shipping consists of 2-day air delivery. The package will deliver by the end of the second business day after shipping. This delivery time can be as late as the evening hours in some locations. Please reference the chart above for the shipping schedule and available shipping options.
OVERNIGHT SHIPPING
For overnight orders to be received the next day, your order must be received by 1 p.m. CST Monday through Thursday. Overnight shipping for orders received on Friday, Saturday, and Sunday will ship the following Monday. Please reference the chart above for the shipping schedule and available shipping options.
SHIPPING DETAILS FOR PORK CHOP ORDERS
To ensure a cool temperature upon delivery, we conservatively recommend a two to three day shipping window. Some shipping destinations may require 2-day air dependent upon the season, length of transit, and in light of the current COVID19 pandemic which has affected delivery to certain destinations. Your pork chop will be shipped frozen with ice packs (origination from Texas) and may arrive partially thawed (or slacked)-- it is perfectly safe to consume as it is a fully-cooked, smoked item. Once thawed, the chop has a shelf life of approximately 10 days and can be re-frozen. Keep refrigerated.
BULK ORDERS
For large bulk orders, please contact support+perrys@onelive.com for assistance.
ORDER TRACKING
If you have placed an order and have an account, you can track the progress of the shipment here.